Distance Sales Agreement

1. Parties

Seller / Provider: İsmail Hakkı Aşıkkutlu Sole Proprietorship Brand: Blaxn Phone: +90 506 922 0561 Email: info@blaxn.com Address: Malazgirt Mahallesi, Eyüp Sultan Caddesi No:57-1 B-2 Giriş, Kat: 3, Daire: 304, P.K. 42070 Selçuklu, Konya, Türkiye Buyer / User: any natural or legal person who purchases services, creates an account, or places an order on Blaxn.

2. Subject of the Agreement

This agreement governs the rights and obligations relating to website creation, website development, hosting, SSL certificates, domain services, source file downloads, multilingual site structures, AI-assisted content suggestions, and turnkey website creation and development services purchased electronically through the Blaxn platform.

3. Scope of the Service

Depending on the purchased package, the following services may be provided. The service scope is limited to the features stated on the purchase screen, quote form, or package description.

• Online website creation
• Website development
• Sector-specific page structures
• AI-assisted content suggestions
• Multilingual website infrastructure
• Hosting service
• SSL certificate installation or activation
• Domain registration, redirection, or technical setup services
• Source file downloads
• Website publishing
• Technical support and maintenance

4. Service Fee and Payment

The service fee is the amount shown to the user at the time of purchase. Payments are collected through the PayTR payment infrastructure. For domestic credit card payments in Türkiye, instalments at the cash price for up to 12 months may be offered depending on card and campaign eligibility. Instalments are not available for payments made with foreign cards.

5. Invoice

The invoice for the service fee is issued according to the billing information provided by the Buyer. The Buyer is responsible for ensuring that billing information is accurate and current.

6. Performance of the Service

For digital services, performance may begin when the user accesses the account, the panel is opened, the website creation process starts, hosting, SSL, or domain processes are activated, source files are made available, or the website publishing process begins.

7. Withdrawal, Cancellation, and Refunds

The services purchased are digital in nature. Once payment is confirmed, account access is granted, the panel is opened, or digital performance begins, collected fees are not refunded. The Buyer carries out account cancellation through the user panel. Cancellation through the panel does not create a refund request for a paid period or package. Where applicable law provides a right of withdrawal, it may not be available where digital performance begins with the Buyer’s consent; in that case no refund is made.

8. Service Access After Cancellation

After account cancellation, panel access, publishing, and package services end according to the purchased period or package terms. Costs already incurred for domain, hosting, SSL certificates, source files, and third-party provider processes are not treated as refundable.

9. Delivery

Delivery of digital services takes place electronically. Website panel access, publishing links, source files, hosting access, SSL status, or domain redirection may be treated as digital delivery.

10. Buyer Obligations

The Buyer accepts the following obligations:

• Providing accurate and current information
• Submitting complete payment and billing information
• Checking that content to be published complies with law
• Not using another party’s images, brands, texts, or content without permission
• Reviewing AI-assisted suggestions before publishing
• Being responsible for website content and sector-related statements

11. Provider Obligations

Blaxn is obliged to provide the service in line with the purchased package, operate the technical infrastructure with reasonable care, run payment and service processes securely, and review support requests.

12. Force Majeure

Natural disasters, internet infrastructure outages, cyberattacks, third-party provider outages, legal regulations, payment infrastructure issues, and events beyond the parties’ control are treated as force majeure.

13. Disputes

For consumer transactions, the relevant consumer arbitration boards and consumer courts have jurisdiction. For commercial transactions, the laws of the Republic of Türkiye apply.

14. Entry into Force

By making payment, creating an account, or starting to use the service, the Buyer is deemed to accept this Distance Sales Agreement.