Cancellation and Refund Policy
This Cancellation and Refund Policy applies to website creation, development, hosting, SSL, domain, source file, and related digital services purchased through Blaxn. Because Blaxn sells digital services, collected service fees are not refunded. Account cancellation is carried out through the user panel.
1. General Principle
Services offered through Blaxn are digital in nature. Once payment is confirmed, account access is granted, the panel is opened, or digital performance begins, collected fees are not refunded. These terms apply regardless of the purchased package or service type.
2. Account Cancellation
Account cancellation is carried out through the Blaxn user panel. Cancellation initiated through the panel ends access, stops renewal, and produces other consequences depending on package terms. Account cancellation does not create a right to request a refund of fees already paid.
3. Refunds
No refunds are made for digital service sales. Partial refunds, exercise of withdrawal rights, or refund requests before the service begins are not evaluated under this policy.
4. Digital Service and Delivery
Website creation, development, panel access, source files, hosting, SSL certificates, domain processes, and AI-assisted content suggestions are within the scope of digital delivery. No refund is made after these services are provided or made available for use.
5. Domain, Hosting, and SSL
Domain registration, renewal, transfer, hosting, and SSL certificate processes may be carried out through third-party providers. No refund is made after these processes are completed or activated. Management and cancellation of the relevant services proceed within the options offered in the panel and the package terms.
6. Instalment Payments
For domestic credit card payments in Türkiye, instalments at the cash price for up to 12 months may be offered depending on card and campaign eligibility. Instalments are not available for payments made with foreign cards. Because no refunds are made for digital service sales, no refund procedure applies to instalment payments.
7. Right of Withdrawal
Where digital performance begins with the user’s consent, the right of withdrawal may not be available. Where withdrawal is unavailable or not exercised, no refund is made.
8. Support and Contact
For account cancellation, panel access, or technical issues relating to service use, support is available at info@blaxn.com and +90 506 922 0561. Refund requests are not evaluated through these channels.
These texts are prepared according to the Blaxn service structure. They may be revised in line with regulatory changes and updates to the scope of operations.